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© 2025 Trend Reversal

Refund & Cancellation Policy

1. Fixed Deposits (FD’s)

  • Once a Fixed Deposit (FD) is successfully booked through our platform, the transaction is considered final and cannot be cancelled.
  • In certain cases, such as non-completion of Video KYC, operational or technical issues, or other unforeseen circumstances where the FD booking does not get completed, the bank and/or Trend Reversal or Our Partner will initiate a refund of the deposited funds.
  • Refunds, if applicable, will be credited back to the user’s bank account within 5–7 working days from the date the issue is identified.

2. Digital Precious Metals (Gold or Silver)

  • You will not be able to cancel or request a refund for any quantity of Gold/Silver once you have confirmed the transaction of purchase. Further, there shall be no refund or return option available once confirmed. You may place a sell request after the purchase transaction has been successfully processed.
  • If the purchase order has been placed, but funds have not been received by the Digital Gold Partner within the defined time period (currently 3 business days) from the date of order:
    1. The order shall be cancelled and reversed;
    2. Or in the event you place a sell order for Gold owned by you, the Digital Gold Partner can withhold and set off the amounts realized from the sale of the Gold against the amount due on your buy order.
    3. However, if the Digital Gold Partner later receives the funds, the withheld amounts will be released against a corresponding sell order.

3. Subscription Charges

  • Transactions on the Platform for subscription of Services are non-refundable. Once subscription charges are paid, they cannot be refunded.
  • The Company is not liable to refund subscription charges if you discontinue services, terminate your account, or under any other circumstances. Subscription charges once paid shall not be refunded.

4. General Terms or Other Investments

  • If the investment journey is completed, the transaction is final and no refund or cancellation request shall be entertained.
  • Refunds are only applicable in cases where a transaction fails or remains incomplete due to technical or operational reasons.
  • Trend Reversal shall not be held responsible for delays in refunds arising due to banking or third-party payment processing systems.

Last updated: 01/08/2025

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General Disclaimers*

  • Any research, analysis, data, or information provided on this platform is for informational purposes only and does not constitute investment advice, an investment recommendation, or an offer or solicitation to buy or sell any Investment Product by Trend Reversal or its affiliates.
  • Investors are strongly encouraged to conduct their own independent research and due diligence before making any investment decisions. Any decision to invest or not to invest is made solely at the investor’ s own discretion and risk.
  • The returns displayed for all products, including Fixed Deposits, Digital Gold, Digital Silver, and Bonds, are indicative in nature and provided for informational purposes only. Actual returns may vary based on market conditions, interest rate changes, tenure, issuer performance, commodity price movements, and other relevant factors.

Bonds Disclaimers*

  • Inventories offered on the platform offer interest rates ranging from 9% - 12.5%.
  • Investments in Corporate Bonds / Securitised Debt Instruments (SDIs) are enabled by Grip Broking Private Limited, which is a SEBI-registered Stock Broker (SEBI Registration Number: INZ000312836, NSE membership number: 90319), and SEBI registered depository participant (DP) having (reg. No. IN-DP-809-2025, DP ID: IN304877). More details are available at https://www.gripinvest.in/ .
  • Investments in debt securities, municipal debt securities, and securitised debt instruments are subject to risks including delay and/or default in payment. Investors are advised to read all offer-related documents carefully and consider all risk factors before the commencement of trading.
  • In case of any grievance related to the products listed above, you may write to support@gripinvest.in .
  • If not satisfied with the response, investors may contact NSE at ignse@nse.co.in or call 022-26598100.
  • Complaints not redressed at the Stock Broker or Exchange level may be lodged with SEBI via https://scores.sebi.gov.in/scores-home or through the SMART ODR Portal at https://smartodr.in/login .
  • You are choosing to sell before maturity date therefore the sell transaction will be executed at the rates mentioned above subject to availability of buyer and prevailing interest rate at the time of sell.